Refunding tickets

Feature Summary

The refunding ticket feature allows you to refund a ticket

Who can use this feature

All organization members are allowed to refund tickets

How to reissue a ticket

1. Log in to your organization
   Ensure you're signed in to your organization.
   
2. Navigate to the Events Dashboard
   Use the sidebar to access the Dashboard section.
3. Find Your Event in the Calendar View
   Use the calendar to navigate to the date of your event.
   
4. Click on the Event Date
   This will display all events scheduled for that day.
   
5. Select Your Event
   Click on the event associated with the attendee who needs their ticket reissued.
   
6. Select “View Attendees”
   Open the attendee list for your selected event.
   
7. Find the Attendee
   

   Locate the attendee who needs their ticket refunded.

8. Click the Action Button
   Click the action button next to their name.
   
   
9. Choose “Refund”
   Select Refund from the dropdown options.
   

   

   
   
10. Click “Refund”
    The ticket will be refunded.