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Creating/Editing an Event
Feature Summary This guide walks you through the steps to create a new event in Clikk Events, including adding event details, setting up ticket tiers, and enabling optional features. Who can use this feature All organization members are allowed to create an...
Reissuing tickets
Feature Summary The reissue ticket feature allows you to resend tickets to a corrected email address if an attendee entered the wrong one during registration. This ensures attendees receive their tickets without needing to re-register. Who can use this featu...
Notifying Attendees
Feature Summary Keep attendees informed with built-in email and SMS notifications. This feature lets you quickly send updates, reminders, or important announcements to all event participants. Who can use this feature All organization members are allowed to ...
Bursary System
Feature Summary The bursary feature allows attendees to apply for financial assistance directly through the event platform. Organizers can review, approve, or reject applications to ensure accessible participation for all. Who can use this feature All organ...
Todo List
Feature Summary The todo list lets organizers create a checklist of tasks for attendees to complete before the event. This helps ensure attendees are prepared and all pre-event requirements are met. Who can use this feature All organization members are allo...
FAQ
Summary This guide covers common questions and provides helpful answers for using Clikk Events effectively. What to do if my Organization Access Code leaks? Log in to your organizationEnsure you're signed in to your organization’s dashboard. Navigate to ...
Contact Support
General Inquiries For general questions or feedback, please email us at: client.support@tricode.cloud Technical Support Having trouble with setup, login or platform features? Submit a ticket via osTicket here: Please include: A clear description of ...
Refunding tickets
Feature Summary The refunding ticket feature allows you to refund a ticket Who can use this feature All organization members are allowed to refund tickets Video Tutorial How to reissue a ticket Log in to your organizationEnsure you're signed in to yo...
Email Templates
Feature Summary The email templates let organizers add a custom message to the ticket confirmation email, such as reminders or key event details. Who can use this feature All organization members are allowed to create email templates. Video Tutorial How...
Email Tracker
Feature Summary The Email Tracker allows organizers to monitor the status of sent emails. Who can use this feature All organization members are allowed to view the email tracker. Video Tutorial How to View the Email Tracker Log in to your organizatio...
Contact Support
General Inquiries For general questions or feedback, please email us at: client.support@tricode.cloud Full Walkthrough of Clikk Apply Technical Support Having trouble with setup, login or platform features? Submit a ticket via osTicket here: Please in...